Running a Business — Listen and Learn

Many businesses do not take advantage of opportunities to listen to their customers and improve the way their businesses operate. This article attempts to extract a few lessons learned from a routine household experience with driveway contractors.

Running a Business — Listen and Learn


About William M. McGee

Bill McGee is a Managing Partner with McGee Partners LLC, a boutique consulting firm located in Avon, CT. The firm specializes in consulting projects in the areas of strategic management, financial management, and business improvements. He has over thirty-five years of consulting and management experience working with clients in a variety of industries.
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